Security

Real access to your systems, under your control

org.run does real work in your real systems. So every action is scoped, logged and reversible, and anything high-stakes waits for a person.

Incoming actionschecked before it runs
ZendeskReply to a routine support ticketchecking rules

rule: Support replies run on their own

AutoRuns
    AskWaits
      NeverBlocked
        Audit logone line per action

          Principles

          What we hold to

          An operator needs more trust than an advisor. These four ideas shape everything we build.

          Control

          You decide what org.run can touch and where it must stop. Permissions mirror your org, down to the system, action and dollar amount.

          Visibility

          Every action has a receipt. You can see what it did, when, in which tool and why.

          Data protection

          Your data is encrypted, kept in your own systems where possible and never used to train models.

          Reversibility

          Writes are recorded with what changed, so a wrong action can be rolled back instead of cleaned up by hand.

          Inside every run

          The safeguards in every run

          Encryption

          TLS in transit and AES-256 at rest. Credentials are sealed in a vault and never shown to the model.

          Isolation

          Every run happens in its own isolated sandbox. One task cannot see or affect another.

          Least privilege

          Credentials are scoped to the task at hand. Permissions mirror your org, so org.run never has more reach than the person it acts for.

          Where it stops

          Auto, ask or never

          You sort every kind of action into one of three tiers. org.run follows the line you draw.

          Auto

          Done on its own

          Routine, low-risk work it handles end to end, then logs.

          Example

          Reply to a routine support ticket

          Ask

          Waits for a person

          It prepares the work, then stops for your sign-off before anything goes out.

          Example

          Issue a refund over $500

          Never

          Off limits

          Actions it will not take, whoever asks and however it is phrased.

          Example

          Delete customer data

          Data governance

          Your data stays yours

          Never used for training

          Your data is never used to train models, ours or anyone else's.

          Stays in your systems

          org.run works in the tools you already run. Your records stay where they live today.

          Retention you control

          You set how long anything is kept. Disconnect a tool and its tokens are revoked and its data deleted on your schedule.

          Running a security review?

          Talk to us

          Bring your security team and your questions. We will walk through how org.run handles access, data and approvals in your setup.

          Request our security questionnaire

          We will send our answers on access, data handling and approvals. If you have your own vendor questionnaire, send that and we will fill it in.

          Early access

          Put org.run to work, safely

          Start read-only. Draw the lines. Let it earn the rest.

          Scoped, auditable and reversible from day one. Your data stays yours.